What to Know Before You Go

When we reopen April 15th, we will be CinemaSafe. We're proud our protocols exceed guidelines developed and supported by leading epidemiologists specifically for our industry. We will continue to update them based on the latest CDC and government recommendations.

WHAT WE'RE DOING:

We’re continuing to update protocols based on the latest CDC and government recommendations. Here’s what to expect when you visit:

Limited Seating

Distance Between Groups

Two seats will automatically be inserted between your party and other guests when reserving seats.

Auditoriums with luxury recliner seating:

Rows are already more than six feet apart, but two seats will automatically be inserted between your party and other guests when reserving seats. We recommend reserving online prior to arrival.

Auditoriums with our standard seating:

Every other row will be blocked off and two seats will automatically be inserted between parties. We recommend purchasing online prior to arrival.

Increased Service

Gloved and masked staff members will assist guests to eliminate high-touch tasks like popcorn topping. New containers will be provided for free refills.

Employee Screening

All employees must pass a health and temperature screening prior to their shift. They wear masks and gloves throughout their shift.

Improved Air Quality

The fresh air intake of our HVAC systems have been increased 50% to 100%. We have transitioned from commercial grade air filters up three levels to trap over 95% of particles. Our vacuums have always used HEPA filters that trap at least 99.7 percent of microscopic particles.

Vigilant Sanitation

Showtimes are staggered with longer intermissions so we can disinfect seats after every showtime. We have increased cleaning procedures and dedicated staff members focused on the task. Hand sanitizer is also available for guests.

GUIDELINES FOR GUESTS:

Please be considerate of our employees and other guests. Follow these requirements:

Guest guidelines
  • Stay home if you or others around you have been sick
  • Wear a mask unless eating and drinking in the auditorium
  • Follow posted signs and physical distancing markings
  • Consider purchasing tickets online
  • Use touch-free payment in the theatre when possible

FAQ

As with other public areas, we ask that guests practice common safety procedures. Stay home if you or others around you have been sick. Consider purchasing tickets online before arriving. Wear a mask until seated - this is required. Follow posted signs and physical distance markings. Use touch-free payment in theatre when possible
Yes, employees will be wearing masks and gloves.
Yes, guests will need to wear masks until they are seated for their movie. If you need to leave your seat, including at the conclusion of the movie, please put your mask on before doing so.
Yes, we will still provide free refills, but we'll need to give you a new container each time. Provide your receipt and we'll be happy to help you with your refill.
If someone is not wearing a mask, please let us know and we will resolve the situation.
Seating is reserved so we can enforce physical distancing, but if someone does sit too close to you, or if you would like to move for any reason, please let us know, and we can change your seat.
We will begin showing new movies as soon as they are available! Currently, new releases are scheduled to resume in July.
Two seats will automatically be inserted between your party and other guests when reserving seats.
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